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Help, my WizardResponder account has been cancelled!
Solution
This is usually due to PayPal's policy, which is out of our control. PayPal requires you to have a confirmed bank account as well as a valid credit or debit card on record with them.
If your card is set to expire within 3 months,
or you happen to cancel the credit card you have on file, PayPal will consider the card invalid and
cancel all subscription payments related to the account.
Since we know of this glitch we do not delete your account, only freeze it. Here's what you need to do once you have fixed the credit card issue from the PayPal end of things:
1.
Please submit a support ticket detailing what has happened, and we will give you a special page to go to in order to re-subscribe to our service, and we can then reactivate your account for you.
That's it1
We'll do the rest from there.
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Article details
Article ID:
12
Category:
WizardResponder- Billing
Date added:
1-Dec-2009 11:27am
Views:
148
Rating (Votes):
(7)
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